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Taggy, assistente FINAT
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FINAT supports customers before, during and after supply: from product selection and technical documentation to order management and after-sales support.

General services

Technical advice and product selection

Support in choosing the best solution for your application and technical requirements.

Custom quotations

Tailored quotations based on products, quantities and customer requirements.

Product availability

Check availability of the requested products and solutions.

Order management

Support with order management and professional customer requirements.

Deliveries in Italy and Europe

Organised shipping and delivery for customers and dealers in Italy and Europe.

After-sales support

After-sales technical and commercial support for product use, documentation and management.

Technical documentation

Manuals, product sheets and supporting technical documentation.

Declarations of conformity

Product documentation and declarations of conformity.

Direct imports

Direct imports and supplies tailored to customer needs.

Private-label products

Products customised with the customer’s brand.

Digital Product Passport

Unique digital identity with information and documents available throughout the lifecycle.

Software for generating NFC tag links

Generate a unique link connecting the NFC tag, serial number and product to its Digital Passport.

Maintenance schedule

Track routine and extraordinary maintenance deadlines.

Digital documentation and backup

Documents, images and videos accessible from a smartphone, protected and downloadable.

Activity log and lifecycle

Activity records and history to monitor the product lifecycle.

Forms and checklists

Digital forms for activities, maintenance, repairs and non-conformities.

Customisable platform

Customer logo and colours for a platform consistent with their brand identity.

Users, roles and permissions

Identified users and dedicated permissions to enter, edit or view data.

FINAT and third-party products

One platform to manage FINAT products and products from other manufacturers.

Multilingual navigation

Choose the Digital Product Passport navigation language.